Pricing & Payments
How Online Ticket Fees Work
How ticket price, the NTREWAY service fee, and card processing add up.
By NTREWAY editorial ·
What the buyer pays
Ticket price
Service fee
Processing
What you receive
Ticket price − service fee
Free events (every ticket $0): no service fee, no processing fee.
Price and fees are different decisions
A ticket price is the amount an organizer sets for admission. Fees can support ticketing and payment operations, and the party responsible for a fee should be clear before tickets go on sale.
Actual totals depend on the event configuration and checkout. This guide does not replace the price shown to a buyer before payment.
- Set a clear ticket price.
- Review buyer-facing totals during setup.
- Plan refund and chargeback responsibility before launch.
Platform context
NTREWAY shows the real checkout total to every buyer and records it with the order. Point people to that total rather than recalculating fees yourself.